TomorrowWorld suffers major issues on its final day and offers partial refunds
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Source: @EDMPocahontas on Twitter
This past weekend social media was ablaze as news out of Chattahoochee Hills reached the Internet when a number of festival goers were left stranded following Hardwell's set on Saturday night. Due to the heavy rainfall and bad roads, Tomorrowworld made the decision to cancel day 3 of the event for everyone except for the 40,000 campers. According to Mashable, the total estimated attendance was 190,000.
To explain the picture above, Mashable's Brian Anthony Hernandez explained the situation on the ground:
"Unable to get away from the soggy 8,000-acre farmland 30 miles southwest of Atlanta because organizers stopped allowing cabs, Ubers and shuttles to get near pick-up spots, people stood in the cold rain for hours. Some eventually slept on wet grass or mud, while others walked five to 10 miles to find shelter or faraway transportation options."
TomorrowWorld has issued a partial refund, here's their statement:
Dear TomorrowWorld visitor,
First of all we would like to sincerely apologize for the inconveniences due to the weather conditions and to all who couldn’t be part of the 3rd day of TomorrowWorld 2015.
Continuous and unexpected rainfall over the last three days has severely limited capacity of the parking lots, entrance roads, and drop off locations in and around the festival site, and has led to severe traffic congestion. The experience and safety of the TomorrowWorld visitors is and always was our top priority.
You are the true People of Tomorrow and deserve all the respect in the world. As a part of this, the following refund policy will be active beginning today:
The following Sunday tickets will be refunded entirely and automatically, including service, shipping and payment fees:
Sunday Regular/Comfort Pass
Sunday 1-day upgrade Comfort
Sunday Parking Pass
Sunday Shuttle Pass
Sunday Locker Pass
Sunday TomorrowWorld Restaurant Voucher
1/3 of a Full Madness Regular/Comfort Pass (without DreamVille)
1/3 of 3-day upgrade Full Madness Comfort
1/3 of 3-day Parking Pass
1/3 of 3-day Shuttle Pass
1/3 of 3-day Locker Pass
Questions about Sunday Ticket Refunds? Please contact tomorrowworld@paylogic.com
If you encountered shuttle or parking inconveniences, please submit our refund form: http://www.tomorrowworld.com/saturday-shuttle-and-parking-refund
With Love,
TomorrowWorld
Along with the bad weather that occurred during the festival weekends of Veld and Digital Dreams in Toronto, this 2015 summer festival season has been very tough on fans and promoters alike.
